How to set Vector up, and turn Vector on or off
Learn in this FAQ how to set Vector up, how Vector connects to the internet, and where to find troubleshooting steps if you encounter any connection issues.
Quick overview of setup || Getting Started || Requirements for setting up Vector || Setting up Vector || Turning Vector on or off
Quick overview of setup
- Create your Stratus account first, then turn Vector on. Before you turn Vector on for the first time, create your account at stratus.anki.bot and validate your email. If Vector is turned on first, activation can take up to 24 hours. Every owner needs a Stratus account to set up Vector, even with no membership.
- Vector needs a paid membership for "Hey Vector" voice commands and AI. Without a membership, Alexa voice commands and autonomous behavior still work. Your first 30 days of Vector membership are free on every new Vector order. To receive them, email support@anki.bot with Vector's 8-character serial number (ESN), printed on the underside of Vector, and your order number. If you are a Kickstarter or early investor, you may use an existing license by emailing us at support@anki.bot.
- The Vector app finds and connects to Vector via a signal that he emits (Vector will not be listed in your smart device's WiFi or Bluetooth settings)
- The app then allows Vector to scan for available home WiFi networks
- Once Vector has connected to the preferred WiFi network, he connects to the internet to access ANKI's servers
- Once connected successfully, Vector will download the latest firmware version from ANKI's server
- Vector will then reboot and connect to your device via WiFi to complete the setup
Requirements for setting up Vector
- An iOS or Android application for Vector – required for setup
- A Vector Account, created at stratus.anki.bot before you turn Vector on – valid email address and account activation required
- 802.11n 2.4 GHz WiFi network connected to the Internet via a WiFi Access Point (NAT router)
- USB Power Source (adapter, USB port, power bank, etc.) with min. 5V=1A output
NOTE: If you don't have a mobile device you can use our Web Setup
Setting up Vector


- For a pdf version of the Vector Quick Start Guide (QSG), see here
- Unbox Vector, his charger and his Cube on a clean, well-lit surface or place Vector in his Space
- Download the Vector app, open it and follow the in-app prompts. The app is designed to guide you through the steps but we have listed a summary of the steps below:
- The password requires min. 8 characters, at least 1 lowercase letter, at least 1 upper case letter, at least 1 number
- Note: the password does not allow special characters
- Vector only supports English language: select American, British or Australian English
- Connect the USB cable on Vector’s charger to a compatible power source and place Vector on his charger
- Enter your Date of Birth in Month-Date-Year format. Note: you must be 18+ to have a Vector account
- Log in with the email address you used for your Stratus account. Use the same email and password in Stratus and in the Vector app
- Enter the password of your Stratus account
- Depending on your region, select if you want to allow ANKI anonymized usage data collection to improve services
- Select if you would like to be signed up to the newsletter
- If you have not activated your account yet, check your inbox for the activation email and click “Activate Account” (check your Spam folder if you can’t see it or resend the email from the Vector app. Note if you resend the activation email, you need to click the link from the newest email to avoid getting sent to a 404)
- Make sure your device’s Bluetooth and WiFi are enabled
- The app will now search for Vector to connect to him wirelessly
- When the App finds Vector, tap on “connect”
- press Vector’s Back Button twice (press hard on top of the LED strip - you will hear it click) and enter the 6-digit pin displayed on his screen into the app
- Once the Vector app has connected wirelessly to the robot, he will allow you to select and connect to your home WiFi access point
- If you want to connect Vector to a hidden WiFi network, tap, “Don’t see your WiFi network?” and use the “Enter the SSID for your WiFi Network” dialog
- Once WiFi connection has been established, Vector will ask permission to download the latest version of his Operating System (OS)
- If the update is successful, the robot will reboot and the app will reconnect - Vector will display a Flashing “V in a Phone icon”
- Now set the robot’s Preferences for its “Location” (manually type it into the field), time zone, temperature and distance units (metric, imperial, or a mix), and finally clock display - these are important for Vector to operate correctly
- Tap “Start” to complete setup and you will be guided to the in-app tutorial - we suggest you explore the app to get familiar with your new companion!


Turning Vector on or off
Turning Vector on or off is as easy as pressing a button! Vector is very comfortable with staying on at all times. However, if you are going on a vacation for a few days or need to put Vector in storage, you can turn Vector off to stop him streaming data to the Cloud, and to save power. Turning Vector off and on again (also known as "rebooting", or "power cycling") also helps with small issues you may experience, such as seeing an error or if Vector is not playing any sound.
Turning Vector On:
Setting Vector up for the first time? Create your account at stratus.anki.bot and validate your email before you turn Vector on. If Vector is turned on first, activation can take up to 24 hours.
- Start with Vector on his charger, with the charger plugged into a wall outlet. You can also turn him on while he is on a flat, stationary surface.
- Turn Vector on by pressing his Back Button (the LED strip) down hard until it clicks. The circular dot on Vector's back lights will light up.
- Vector will take about 1 minute to fully boot.
- If he is already set up, you will see his eyes appear and he will be ready to interact!
- If he still needs to be set up, you will see "anki.com/v" or "ddl.io/v" - see How to Set Vector Up
Turning Vector Off:
- While Vector is on, you can turn Vector off by pressing his Back Button (the LED strip) down hard until it clicks and holding it for 5 seconds.
- All of the LEDs on Vector's back will go dark and his will go blank.

If you have any issues when setting up Vector, please see this FAQ.